{"id":2358,"date":"2021-10-21T15:30:00","date_gmt":"2021-10-21T15:30:00","guid":{"rendered":"https:\/\/thinkretail-consulting.de\/buying-organisations-and-new-work"},"modified":"2022-03-28T13:46:41","modified_gmt":"2022-03-28T13:46:41","slug":"buying-organisations-and-new-work","status":"publish","type":"post","link":"https:\/\/thinkretail-consulting.de\/en\/buying-organisations-and-new-work","title":{"rendered":"BUYING ORGANISATIONS AND NEW WORK"},"content":{"rendered":"<\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-413n-520fb38efd003e7581307d71bd6d614a\">\n.flex_column.av-413n-520fb38efd003e7581307d71bd6d614a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 10% 0px 10%;\n}\n<\/style>\n<div  class='flex_column av-413n-520fb38efd003e7581307d71bd6d614a av_one_full  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqb11c9m-b61221f0f082d11febd368d1cc2c3b2a\">\n#top .av-special-heading.av-kqb11c9m-b61221f0f082d11febd368d1cc2c3b2a{\npadding-bottom:10px;\nfont-size:24px;\n}\nbody .av-special-heading.av-kqb11c9m-b61221f0f082d11febd368d1cc2c3b2a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-kqb11c9m-b61221f0f082d11febd368d1cc2c3b2a .av-special-heading-tag{\nfont-size:24px;\n}\n.av-special-heading.av-kqb11c9m-b61221f0f082d11febd368d1cc2c3b2a .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-kqb11c9m-b61221f0f082d11febd368d1cc2c3b2a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-kqb11c9m-b61221f0f082d11febd368d1cc2c3b2a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-kqb11c9m-b61221f0f082d11febd368d1cc2c3b2a av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-1  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Buying organisations and New Work<\/h1><div class='av-subheading av-subheading_below'><p>How agile are you already?<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-kqaxu13t-1a44a9bf295df6d0910e625611c0e1b8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: right;\">Author: Oliver Merckens<\/p>\n<h2>WHAT DOES NEW WORK MEAN?<\/h2>\n<p>In the following essay I will try to give you an overview of New Work and agility as well as possible implications for purchasing organisations.<\/p>\n<p>Managers who still think that New Work = laptop + open-plan office + foosball + free drinks &#038; snacks + remote work have not really dealt with this topic yet. This much in advance: it is clearly more than that and &#8211; used correctly &#8211; can help an organisation to become more powerful and competitive.<\/p>\n<h2>NEW WORK AND AGILITY AS A RESPONSE TO A CHANGED WORKING WORLD<\/h2>\n<p>In recent months, the only option for many employees was to work from home. Suddenly, New Work was on everyone&#8217;s lips. The term is not that &#8220;new&#8221;, as it was already brought to life in the 1980s by <a href=\"https:\/\/de.wikipedia.org\/wiki\/Frithjof_Bergmann\">Frithjof Bergmann<\/a>.<\/p>\n<p>New Work and agile working have been seen for years as a cure for companies that find themselves in the <strong>VUCA<\/strong> world. VUCA (Volatility Uncertainty Complexity Ambiguity) describes a working world with multiple challenges in which nothing is (or &#8220;reacts&#8221;) the way it used to be. In such an environment, anyone who still tries to manage and control his or her employees by instruction will inevitably fail. In the new world of work &#8211; i.e. New Work &#8211; creativity, innovation and social interaction are more important.<\/p>\n<p>The key concept is self-organisation. New Work companies place trust in their employees. They believe in the creative will and performance of their people. They therefore give them more tasks, more decisions and thus more leeway to develop solutions for the challenges of today.<\/p>\n<h2>WHAT MAKES AN AGILE ORGANISATION?<\/h2>\n<p>Agile organisations have their own DNA. Their success is difficult to attribute to individual measures or methods. Rather, it is based on several pillars:<\/p>\n<ul>\n<li>Sense-making (Reason Why?)<\/li>\n<li>Customer centricity<\/li>\n<li>Leadership in an agile (and thus new) way<\/li>\n<li>Agile methods (Scrum, The wheel of agile change, KanBan)<\/li>\n<li>Continuous improvement (Inspect and Adapt)<\/li>\n<li>Culture and mindset<\/li>\n<\/ul>\n<p>The key here is certainly an open leadership and communication culture based on trust and the necessary mindset throughout the company. At the latest here it becomes clear that New Work and agile working is more than just laptops, open-plan offices, table football and so on.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-56q9-181ddce7a05664a7a76f4ab96cc0a72e\">\n.flex_column.av-56q9-181ddce7a05664a7a76f4ab96cc0a72e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-56q9-181ddce7a05664a7a76f4ab96cc0a72e av_one_full  avia-builder-el-3  el_after_av_one_full  el_before_av_one_full  first flex_column_div av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqb0tshi-92a4968004a6cb09cbb977ae38bab5d9\">\n.avia-image-container.av-kqb0tshi-92a4968004a6cb09cbb977ae38bab5d9 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kqb0tshi-92a4968004a6cb09cbb977ae38bab5d9 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kqb0tshi-92a4968004a6cb09cbb977ae38bab5d9 av-styling- avia-align-center  avia-builder-el-4  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-2306 avia-img-lazy-loading-not-2306 avia_image ' src=\"https:\/\/thinkretail-consulting.de\/wp-content\/uploads\/2021\/08\/New-Work-thinkRETAIL-Consulting-1030x687.jpg\" alt='' title='New Work thinkRETAIL-Consulting'  height=\"687\" width=\"1030\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-kqb0yofx-bf509fd629a007a3f87c3e0014fdeeed '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Togetherness makes the difference<\/p>\n<\/div><\/section><\/p><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2lcv-d256c5f196f4e9ddd631c917e5d93688\">\n.flex_column.av-2lcv-d256c5f196f4e9ddd631c917e5d93688{\nborder-radius:0px 0 0 0px;\npadding:0px 10% 0px 10%;\n}\n<\/style>\n<div  class='flex_column av-2lcv-d256c5f196f4e9ddd631c917e5d93688 av_one_full  avia-builder-el-6  el_after_av_one_full  el_before_av_one_full  first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-3hbp-0d1b088c8c105f72e440bcf079d9e751 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>WHAT DOES AGILE WORKING MEAN?<\/h2>\n<p>At the core of agile working are 4 points in a recurring cycle<\/p>\n<ul>\n<li>Collaborate<\/li>\n<li>Deliver<\/li>\n<li>Reflect<\/li>\n<li>Improve<\/li>\n<\/ul>\n<p>What does this mean specifically for the teams&#8217; approach?<\/p>\n<ul>\n<li>Small-step approach: The focus here is on early customer benefit<\/li>\n<li>Inspect &#038; Adapt: Checking the small steps and their results by regularly asking for customer feedback.<\/li>\n<li>Close distance between problem (or task) and problem solver: Continuous involvement of the customer in the development process<\/li>\n<li>Focus on learning: The mindset is to always want to get better<\/li>\n<\/ul>\n<p>The last point aims at the high motivation of the teams. Here we are primarily talking about the <strong>intrinsic motivation of the employees<\/strong>, which makes the essential difference. The focus is on sense fulfilment, the desire to become better and self-determination. According to <a href=\"https:\/\/en.wikipedia.org\/wiki\/Drive:_The_Surprising_Truth_About_What_Motivates_Us\">Daniel Pink<\/a>, these are the 3 cornerstones of intrinsic motivation: <strong>Purpose, Mastery, Autonomy<\/strong>.<\/p>\n<p>An agile organisation must provide the appropriate framework for this or implement and live the necessary culture.<\/p>\n<h2>ADVANTAGES OF AGILE WORKING<\/h2>\n<ul>\n<li>Lower time-to-market phase (faster turnover realisation)<\/li>\n<li>Higher and more customer-oriented quality (increase in customer satisfaction)<\/li>\n<li>Increased efficiency through autonomous and cross-functional teams (less &#8220;overhead&#8221; necessary)<\/li>\n<\/ul>\n<p>New Work has its origins in IT companies. But these approaches are also relevant for trade organisations. Here, too, time does not stand still and the demands on organisations (e.g. competition, <a href=\"https:\/\/thinkretail-consulting.de\/en\/what-does-the-consumer-want\">customer needs<\/a>, employee retention and recruitment, regulations, etc.) are becoming increasingly complex. With conventional management approaches (guidelines, little freedom to make decisions, hierarchical leadership and permanent control), a retail organisation will not be able to meet the challenges in the long run in a target-oriented and thus competitive manner.<\/p>\n<h2>PURCHASING ORGANISATIONS AND NEW WORK<\/h2>\n<p>If you think of a retailer&#8217;s purchasing organisation, you probably think primarily of conditions, margins and protracted supplier negotiations. The issues of consumers or cooperation with suppliers often do not come first. Thus, many purchasing organisations still run entirely within the framework of &#8220;old work&#8221;.<\/p>\n<p>From today&#8217;s point of view, is this still effective? Isn&#8217;t this where <strong>potential is left untapped<\/strong>? In my view, it is time to do things differently and to proceed disruptively.<\/p>\n<p>An important success factor is a motivated procurement team. The topic of motivation (as already described above) is increasingly gaining a different status and is viewed quite differently, especially by the younger generation. Here, the focus is not only on networked and self-determined work, but also on sense fulfilment.<\/p>\n<h2>CULTURAL MODIFICATION = CHANGE<\/h2>\n<p>For many purchasing organisations, an agile way of working certainly means a major cultural modification. Rhe team must be more involved and should be allowed to develop their own solutions. The employees can try out something that doesn&#8217;t correspond to the standard without specifications. Trust is the motto.<\/p>\n<p>Moreover, purchasing decisions should not only be driven by conditions, but should increasingly reflect the actual needs of the customers. While one pushes short-term profit, the other enables the attractiveness of the offer. Customer satisfaction and loyalty are increased. Just let your employees try it out. Try &#038; Error.<\/p>\n<p><strong>Conclusion:<\/strong> I hope I have now been able to show you that the advantages of agile organisations and New Work are more than just a buzzword.<\/p>\n<p>To be fair, I have to say that the transformation of a (sub-) organisation from old to new usually involves a <strong>longer change process<\/strong>. This should be accompanied externally. As with any change, you need to be aware of the possible consequences of the changes in advance. Not everyone &#8211; whether employee or manager &#8211; will be a fan. The management must not only want the change, but also exemplify it to all employees on a daily basis. Get involved with your head and heart.<\/p>\n<p>\u00a0<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqc0tx75-2879dc8eaf738d9d51b7ab9034aa03c8\">\n.flex_column.av-kqc0tx75-2879dc8eaf738d9d51b7ab9034aa03c8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\nbackground-color:#ff9900;\n}\n<\/style>\n<div  class='flex_column av-kqc0tx75-2879dc8eaf738d9d51b7ab9034aa03c8 av_one_full  avia-builder-el-8  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><div  class='av-social-sharing-box av-kqbzrz68-0911c1771bdb41863486d2e44f77cacd av-social-sharing-box-minimal  avia-builder-el-9  avia-builder-el-no-sibling  av-social-sharing-box-fullwidth'><div class=\"av-share-box\"><ul class=\"av-share-box-list noLightbox\"><li class='av-share-link av-social-link-facebook avia_social_iconfont' ><a target=\"_blank\" aria-label=\"Share on Facebook\" href='https:\/\/www.facebook.com\/sharer.php?u=https:\/\/thinkretail-consulting.de\/en\/buying-organisations-and-new-work&#038;t=BUYING%20ORGANISATIONS%20AND%20NEW%20WORK' data-av_icon='\ue8f3' data-av_iconfont='entypo-fontello'  title='' data-avia-related-tooltip='Share on Facebook'><span class='avia_hidden_link_text'>Share on Facebook<\/span><\/a><\/li><li class='av-share-link av-social-link-twitter avia_social_iconfont' ><a target=\"_blank\" aria-label=\"Share on X\" href='https:\/\/twitter.com\/share?text=BUYING%20ORGANISATIONS%20AND%20NEW%20WORK&#038;url=https:\/\/thinkretail-consulting.de\/en?p=2358' data-av_icon='\ue932' data-av_iconfont='entypo-fontello'  title='' data-avia-related-tooltip='Share on X'><span class='avia_hidden_link_text'>Share on X<\/span><\/a><\/li><li class='av-share-link av-social-link-whatsapp avia_social_iconfont' ><a target=\"_blank\" aria-label=\"Share on WhatsApp\" href='https:\/\/api.whatsapp.com\/send?text=https:\/\/thinkretail-consulting.de\/en\/buying-organisations-and-new-work' data-av_icon='\uf232' data-av_iconfont='entypo-fontello'  title='' data-avia-related-tooltip='Share on WhatsApp'><span class='avia_hidden_link_text'>Share on WhatsApp<\/span><\/a><\/li><li class='av-share-link av-social-link-linkedin avia_social_iconfont' ><a target=\"_blank\" aria-label=\"Share on LinkedIn\" href='https:\/\/linkedin.com\/shareArticle?mini=true&#038;title=BUYING%20ORGANISATIONS%20AND%20NEW%20WORK&#038;url=https:\/\/thinkretail-consulting.de\/en\/buying-organisations-and-new-work' data-av_icon='\ue8fc' data-av_iconfont='entypo-fontello'  title='' data-avia-related-tooltip='Share on LinkedIn'><span class='avia_hidden_link_text'>Share on LinkedIn<\/span><\/a><\/li><li class='av-share-link av-social-link-mail avia_social_iconfont' ><a  aria-label=\"Share by Mail\" href='mailto:?subject=BUYING%20ORGANISATIONS%20AND%20NEW%20WORK&#038;body=https:\/\/thinkretail-consulting.de\/en\/buying-organisations-and-new-work' data-av_icon='\ue805' data-av_iconfont='entypo-fontello'  title='' data-avia-related-tooltip='Share by Mail'><span class='avia_hidden_link_text'>Share by Mail<\/span><\/a><\/li><\/ul><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A strong team as a competitive advantage.<\/p>\n","protected":false},"author":2,"featured_media":2306,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76,58],"tags":[61,62],"class_list":["post-2358","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-organisation","category-purchase","tag-new-work-en","tag-procurement-organisation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BUYING ORGANISATIONS AND NEW WORK - thinkRetail Consulting<\/title>\n<meta name=\"description\" content=\"Buying organisations can use agile approaches to increase their impact and competitiveness. 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